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- Can I use my Epson product to scan x-rays?
- When I scan film larger than 8 x 10 inches, the scanned images are washed out and/or have lines through them. What should I do?
- When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. What should I do?
- The colors in my negative are wrong when I scan. What should I do?
- When I preview my 35 mm slides in EPSON Scan, they're not arranged in the same order as in the slide holder. Why does this happen?
- I can no longer preview my scans. What should I do?
- When I try to scan using Epson Scan, I see a message Unable to write to file. What should I do?
- When I scan to PDF using Epson Scan, my image is cropped or not the right size. What should I do?
- Can I scan 110 film with my product?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
Select the questions to view the answers
- When I scan film larger than 8 x 10 inches, the scanned images are washed out and/or have lines through them. What should I do?
- The colors in my negative are wrong when I scan. What should I do?
- When I scan to PDF using Epson Scan, my image is cropped or not the right size. What should I do?
- When I scan film or slides, striped rings appear on the scanned images. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- When I preview my 35 mm slides in EPSON Scan, they're not arranged in the same order as in the slide holder. Why does this happen?
- When I try to scan using Epson Scan, I see a message Unable to write to file. What should I do?
- When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. What should I do?
- I can no longer preview my scans. What should I do?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- I can't scan multiple document pages into a single PDF. What should I do?
- I see the message Image size is too large. What should I do?
- I see the message Cannot find film when I scan film. What should I do?
- Does Epson make drivers for Linux?
Select the questions to view the answers
Start Here Card
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This document contains quick setup instructions for this product.
User's Guide
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PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Attention Windows Vista Users
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If your Epson product CD does not include a Windows Vista driver, please read this important information before inserting your Epson CD.
Epson Scan ICM Updater v1.20 (PSB.2008.07.001)
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This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
Notices
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This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
Notices and Warranty
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This document contains your product's limited warranty.
Product Support Bulletin(s)
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This document contains information such as tips for using the product or common questions and answers.
Start Here
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This document will assist you with product unpacking, installation, and setup.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4382
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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