My printout has lines running through it. What should I do?

  • If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected to a local port, not on a network, to use the Print Head Alignment utility. Do the following:
    1. Turn on the printer. Then load plain, letter-size paper.

    2. Follow the directions for your operating system.

    Windows:
    Right-click the printer icon on your taskbar (in the lower right corner of your screen) and select Print Head Alignment.

    Macintosh OS 8.6 to 9.x:
    Open your application's File menu and choose Page Setup or Print. Then click the Utility button. On the Utility menu, click the Print Head Alignment button.

    Macintosh OS X:
    Open the Applications folder and double-click EPSON Printer Utility. Select C82 Series in the printer list, click OK, and then select Print Head Alignment.

    3. Follow the instructions on the screen to print a black vertical alignment test page. You see the Print Head Alignment window.


    4. Look at the five rows of patterns in your printout. For each row, select the pattern with the two vertical lines most precisely printed on top of each other and enter its number in the corresponding box on the screen.
    If you find a perfectly aligned pattern for each row, click Next.
    If you can't find an aligned pattern for a row, select the best pattern and click Realignment. Then repeat this step.

    5. Click Print to print the color vertical alignment sheet.


    6. Look at the four rows of patterns in your printout. For each row, select the pattern with the two vertical lines most precisely printed on top of each other and enter its number in the corresponding box on the screen.

    If you find a perfectly aligned pattern for each row, click Next.
    If you find a row that doesn't have a perfectly aligned pattern, select the best pattern and click Realignment. Then repeat this step.

    7. Click Print to print a black horizontal alignment sheet. You see a screen where you can select the best number for proper black alignment.


    8. In your printout, select the pattern with the smallest gap or faintest line between the rectangles. Enter its number in the box on the screen and click Next.
    If you can't find an aligned pattern, choose the best pattern and click Realignment. Then repeat this step.

    9. Click Print to print a color horizontal alignment sheet. You see a screen where you can select the best number for proper color alignment.


    10. In your printout, find the pattern with the smallest gap or faintest line between the rectangles and enter its number in the box on the screen.
    Then click Finish.
    If you can't find an aligned pattern, choose the best pattern and click Realignment. Then repeat this step.
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