Support Wearables M-Tracer Epson M-Tracer MT500GII

My M-Tracer will not charge. What should I do?

  • Try the following:
    • Make sure the USB cable is connected correctly to the M-Tracer and computer or AC adapter.

      The orange LED turns on when the product is charging.

    • Connect the USB cable directly to your computer and not a USB hub.
    • Make sure the computer is not in sleep mode or hibernation.
    • The battery may not charge correctly if you are using a charger other than the specified AC adapter.

    If the solutions above do not help, contact Epson support for more help.

Published:  Mar 12, 2015 Was this helpful?​ Thank you for the feedback!
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