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Select the questions to view the answers
- Where can I get ICC/ICM and spot color profiles for my printer?
- Which ink cartridges should I use with this product?
- Can I add a cutter or a peeler to the product?
- Paper jammed in my product. What should I do?
- The quality of the print on my labels does not appear as I expected. What should I do?
- Which operating systems are supported by my product?
- Can I use the paper holder and the flange from the CW-C6000 Series printers with the CW-C6500?
- How can I get notifications, usage reports, and other messages from my product?
- How do I create a custom print setting in the product's driver in Windows?
- How do I replace the maintenance box?
Select the questions to view the answers
- What is the composition of the ink in the ink cartridges?
- How long can I use the ink cartridges after they are installed?
- Can I remove the ink cartridges from the product if I'm not using the product?
- What are the ink yields I can expect from the ink cartridges?
- How do I replace the ink cartridges?
- Which black ink type (gloss or matte) is recommended for my label application?
- How do I set up a new printer to use gloss or matte black ink?
- What is the difference between the gloss and matte black inks?
- How can I determine which black ink type (gloss or matte) was installed in the printer?
- Can I change the black ink type (gloss or matte) after the printer has been initialized for another black ink type?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Start Here
PDF
Guides you through basic setup steps from unpacking to loading paper.
User’s Manual
PDF
Describes details about the functions and operating procedures of the product, maintenance information, and troubleshooting.
Application Development Guide - CW-C6000/CW-C6500 Series
PDF
This document explains the technical information necessary for using ESC/Label commands to develop printer control software (drivers, utilities, applications) for the CW-C6000 and CW-C6500 series.
Designer's Guide for the Paper Feeder/Paper Rewinder
PDF
ESC/label Command List CW-C6000/CW-C6500 Series
PDF
This document provides the command information indicated in the ESC/Label Command Reference Guide listed alphabetically according to the command name and includes model information.
ESC/label Command Reference Guide
PDF
This document describes ESC/Label commands.
Technical Reference Guide
PDF
This manual is intended to provide information required for developing, designing, and installing a system, and for developing and designing printer applications for developers.
Technical Reference Guide - External I/O CW-C6000/CW-C6500 Series
PDF
This manual was created to provide information on development, design, and installation of systems and development and design of printer applications for developers.
Warranty Statement
PDF
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1340
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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