Why don't I see my photos in the Photo viewer screen when I insert a card or CD?

  • Make sure your card or CD actually contains photos and that the files aren't protected from viewing. Also check to see if your photo card is protected from viewing. Your card should be formatted for multi-session packet writing and your files should be in a DCF compatible folder structure. See folder structure information for photo cards or CDs in the User's Guide.

    Your photos may not be in the correct format. They should be JPEG (not progressive JPEG) files with resolutions between 120 x 120 and 4600 x 4600 pixels. If your files are in this format and resolution range, try viewing them on a computer. If you can't see them there, they are probably corrupted.
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