-
Store
Buy Direct
-
Printers
Printers
- Home & Home Office
- Office Printers & Copiers
- Professional Imaging
- Label Printers & Presses
Office Printers & CopiersResourcesApplicationsProfessional ImagingLabel Printers & Presses - Ink
-
Projectors
Business & EducationLarge Venue
-
Scanners
Scanners
-
Point of Sale
Point of Sale
- Receipt Printers
- Label Printers
- Check Scanners & Validation Devices
- Kitchen Display Systems
Receipt PrintersResourcesApplicationsLabel PrintersResourcesApplicationsCheck Scanners & Validation DevicesResourcesApplicationsKitchen Display SystemsResourcesApplicationsSAT -
Robots
Industries
- Industries
-
Support
Error While Adding
Downloads not available on mobile devices.
Drivers and Utilities Combo Package Isntaller
- 01/10/25
- 14.6 MB
- EC4020_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro EC-4020 wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.65.01
- Scanner Driver and Epson Scan 2 Utility v6.4.9.0
- EPSON Scan OCR Component
- Epson FAX Utility
- Epson Software Updater
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Remote Print Driver v1.91
- 04/29/25
- 21.6 MB
- RPD_x64_191.exe
Description :
This file contains the Epson Remote Print Driver v1.91, which is compatible with ARM devices running Windows 11 24H2 or later.
This remote print driver allows you to print to an Epson email-enabled printer anywhere in the world right from your computer.
Note: Your printer must be connected to the Internet via a wireless (Wi-Fi) or wired (Ethernet) network and be registered to the Epson Connect service. Please see our Epson Connect Printer Setup for Windows page for setup information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Drivers and Utilities Combo Package Isntaller
- 01/10/25
- 14.6 MB
- EC4020_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro EC-4020 wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.65.01
- Scanner Driver and Epson Scan 2 Utility v6.4.9.0
- EPSON Scan OCR Component
- Epson FAX Utility
- Epson Software Updater
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Printer Driver v2.65.01
- 10/05/21
- 41.9 MB
- EC4020_X64_26501_NA.exe
Description :
This file contains the Epson WorkForce Pro EC-4020 Printer Driver v2.65.01.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Scanner Driver and Epson Scan 2 Utility v6.4.9.0
- 11/16/18
- 26.3 MB
- EC4020_EScan2_6490_NA.exe
Description :
This file contains the Epson WorkForce Pro EC-4020 Scanner Driver and Epson Scan 2 Utility v6.4.9.0. This driver is TWAIN compliant.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
Epson Printer Driver Security Support Tool v1.00
- 05/02/25
- 2.6 MB
- EpsonPrinterDrvSecSuppTool_100.exe
Description :
This file contains the Epson Printer Driver Security Support Tool v1.00.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Epson Fax Utility v4.04.02.01
- 04/18/25
- 40.1 MB
- EPFaxUtil_4040201.exe
Description :
This file contains the Epson Fax Utility v4.04.02.01.
This utility allows transmitting data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax without printing.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Connect Printer Setup Utility v1.4.9
- 04/10/25
- 3.85 MB
- ECPSU_149.exe
Description :
This file contains the Epson Connect Printer Setup Utility v1.4.9.
This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email. Epson Connect consists of Epson Email Print, Remote Print and Scan To Cloud. For setup instructions, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
EPSON Scan OCR Component v3.00.05
- 01/05/24
- 70.7 MB
- ESOCR_3.00.05.exe
Description :
This file contains the EPSON Scan OCR Component v3.00.05.
This component adds the following functionality:
- Create searchable PDFs with EPSON Scan, Epson Scan 2, ScanSmart and Document Capture Pro v1.02.00 or later.
- Convert scanned document to Microsoft Word (DOCX), Excel (XLSX) and PowerPoint (PPTX) documents with editable text using ScanSmart, Document Capture Pro v1.05.00, or later.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Event Manager v3.11.77
- 11/21/23
- 20.2 MB
- EEM_3.11.77.exe
Description :
This file contains the Epson Event Manager Utility v3.11.77.
This utility allows you to activate the EPSON Scan Utility from the control panel of your Epson model.
Note: The EPSON Scan or Epson Scan 2 Utility must be installed prior to using this utility.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
Firmware Update version CM08OB
- 12/19/24
- 28.5 MB
- FW_CM08OB.exe
Description :
This file contains the latest firmware enhancement version CM08OB for your Epson product.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
EpsonNet SetupManager v2.2.18
- 09/26/24
- 42.2 MB
- ENSM_2218.exe
Description :
This file contains the EpsonNet SetupManager Utility v2.2.18. This file extracts to your hard drive and is placed in a folder beginning with C:\epson\ENSM_2.2.18...
EpsonNet SetupManager is a package creation utility for network administrators to efficiently configure, deploy and automatically install network printers on Windows operating systems running TCP/IP.
Please view the included ENSM Instructions.pdf document for additional information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I replace the ink cartridges?
- How do I restore my product's default settings?
- Which type of paper can I print on?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- How should I transport or store my product?
- Does the type of paper I use make a difference?
- How do I copy a document or photo using my product's control panel?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
Select the questions to view the answers
Select the questions to view the answers
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print a borderless photo from Windows or my Mac?
- Printing or scanning is slow over my wireless connection. What should I do?
- How do I set up my product to print only Black or Grayscale from Windows or my Mac?
- How do I set up my product for the fastest printing?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I copy a document or photo using my product's control panel?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- It takes a long time to copy a document. What should I do?
Select the questions to view the answers
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
Select the questions to view the answers
- How do I print faxes stored in the fax memory when the product has an expended ink cartridge?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- Will I lose faxes if the product is turned off?
- How do I save faxes to my Mac instead of printing them?
- How do I save faxes to my Windows computer instead of printing them?
- How do I change the baud rate or fax speed on my product?
- What does a flashing received fax light mean?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- How do I send a fax using the Fax Utility in Windows?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax from my product control panel?
- How do I confirm my fax was sent?
- How do I use an answering machine with my fax?
- How do I create a header for my faxes?
- The quality of my fax is poor. What should I do?
- How do I restore my original fax settings?
- How do I add a pause when I enter a fax number on the product's control panel?
Select the questions to view the answers
- Which functions are available on my product when an ink cartridge is expended or not installed?
- What is my product doing after I install a new ink cartridge?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I know when an ink cartridge needs to be replaced?
- Why is Epson shipping initial ink cartridges with my product?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Which ink cartridges should I use with this product?
- How do I replace the ink cartridges?
- I updated my printer's firmware, and now my product shows that the ink is not recognized. What should I do?
- I replaced an ink cartridge, but my product shows that the ink is not recognized. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- Which type of paper can I print on?
- I'm having paper feed problems. What should I do?
- How do I know which paper or media type to select in my product's driver?
- Does the type of paper I use make a difference?
- How should I load envelopes?
- My original does not feed from the ADF (Automatic Document Feeder). What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My product is printing blank pages. What should I do?
- My printout has lines running through it. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has incorrect colors. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
Select the questions to view the answers
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- Where do I place a legal-size document on my product to scan it?
- How do I scan using my product's control panel?
- I can't start Epson Scan 2. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan from a smart device?
- How do I use my product's control panel to automatically send an email of a scanned item?
- I cannot scan over a network. What should I do?
Select the questions to view the answers
- The option for 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available. What should I do?
- How do I manually assign a static IP address to my product?
- Can I select a print resolution by selecting a specific DPI (dots per inch) setting?
- How do I restore my product's default settings?
- How do I change the Power Off and Sleep Timer settings?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
Select the questions to view the answers
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- How do I connect my WPS-enabled wireless router to my product?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I check my product's status on the network?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my product to my wireless network using the product's control panel?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty for U.S. and Canada.
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
If you purchased your product on or after October 1, 2019, your warranty has been updated. For details, click here.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T802220
Cyan Standard Capacity | PDF -
Part Number: T802XL220
Cyan High Capacity | PDF -
Part Number: T802XL120
Black High Capacity | PDF -
Part Number: T802420
Yellow Standard Capacity | PDF -
Part Number: T802XL320
Magenta High Capacity | PDF -
Part Number: T802320
Magenta Standard Capacity | PDF -
Part Number: T802120
Black Standard-capacity | PDF -
Part Number: T802XL420
Yellow High Capacity | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
800-241‐5786
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
