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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
Select the questions to view the answers
- Why does my product stop or pause in the middle of a print job?
- What driver should I use if my product is not listed?
- Can the product print on continuous labels?
- What is the recommended duty cycle for my product?
- Can I print on checks that are 3-inches in length?
- Can I connect my product to IBM mainframe (IBM 3270) and IBM minicomputer (AS/400 or System 3X) environments?
- Does the product come with one or two tractor units?
- When printing a multiple page document on single sheets, the first page prints correctly, but the pages after start printing too low. What should I do?
- Can the product print on envelopes?
- Can I switch between tractors using escape codes?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My product is not starting printing at the right position on the paper. How can I change the top-of-form setting?
- When printing a multiple page document on single sheets, the first page prints correctly, but the pages after start printing too low. What should I do?
- My printout has lines running through it. What should I do?
Select the questions to view the answers
- What driver should I use if my product is not listed?
- Can I connect my product to IBM mainframe (IBM 3270) and IBM minicomputer (AS/400 or System 3X) environments?
- Can my product emulate an IBM Proprinter?
- What are the common escape codes for my product?
- I'm printing serial, my baud rate is at 9600, and intermittently my product will lose data. What should I do?
- Can I switch between tractors using escape codes?
- How do I change my product's default settings?
- Does Epson make drivers for Unix or Linux?
Select the questions to view the answers
- What is the recommended duty cycle for my product?
- Why does my product stop or pause in the middle of a print job?
- Why isn't there an online/offline switch on the product?
- Does the product come with one or two tractor units?
- The product comes standard with a parallel interface. Can a serial interface be added?
- Why does my product beep three times?
- Why does my product beep continuously?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
User Manual
PDF
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Technical Brief (Impact Printers)
PDF
This document provides easy-to-digest technical information covering topics such as: Functionality, versatility, and reliability of EPSON impact printers.
User Manual - Hi-Capacity Cut Sheet Feeder
PDF
This document contains information regarding unpacking, setting up and using the optional Hi Capacity Cut Sheet Feeder.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
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Part Number: S015329
Black | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4322
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Monday – Friday 6 am – 6 pm (PT)
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