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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Specifications
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- The product won't connect to my wireless network. What should I do?
- Which user replaceable parts and accessories are available for my product?
- Which ink cartridge sizes are available for my product?
- When should I clean the area around the caps?
- What security measures does Epson recommend for its network products?
- My prints are scuffed or smeared. What should I do?
- The product does not appear in the Mac printer window over a wireless connection. What should I do?
- The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Communication Error when I use a USB connection. What should I do?
Select the questions to view the answers
- I can tell some ink is still in the ink cartridge. Why does my printer show that the cartridge is expended?
- Which ink cartridge sizes are available for my product?
- What is the smallest ink drop size my product will produce?
- Do I need to select the type of black ink to use for the different paper types?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I see horizontal or vertical lines in my printout. What should I do?
- The colors on my printouts do not match the colors on my computer monitor. What should I do?
- The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?
- My prints are scuffed or smeared. What should I do?
Select the questions to view the answers
- Who do I contact for software support?
- How do I determine my printer driver version on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
- How do I print a nozzle check pattern?
- Does my product come with an Epson printer driver?
- Which connection types does the product support?
- How do I manually assign a static IP address to my product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
PDF
This document contains information about using and configuring your products network settings.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1305
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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