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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
- Can I connect speakers to the product?
- How do I connect external speakers to my projector to improve the audio quality if my projector does not have an Audio Out port?
- How should I transport the product?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- The displayed image is not rectangular. What should I do?
- Can I connect my product to a network?
- Nothing projects on the screen. What should I do?
- There is no sound. What should I do?
- What security measures does Epson recommend for its network products?
- When and how should I clean the air vents?
- A black box appears where a video should appear when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What security measures does Epson recommend for its network products?
- Can I extend the life of the lamp by adjusting the lamp's output level?
- The product won't go into sleep mode. What should I do?
- I need help with Android TV settings on my projector. What should I do?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
- How should I transport the product?
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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