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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- There is no sound. What should I do?
- When and how should I clean or replace the air filter?
- The remote control doesn't work. What should I do?
- How do I change the product's network name?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
- The product's light(s) indicate an error. What should I do?
- What security measures does Epson recommend for its network products?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
Select the questions to view the answers
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I set up my projector?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- How do I set up a wired connection with the product?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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