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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
- When and how should I clean or replace the air filter?
- There is no sound. What should I do?
- I see the message No Signal. What should I do?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- The product's light(s) indicate an error. What should I do?
- The remote control doesn't work. What should I do?
- How do I configure my product for rear and/or ceiling placement?
- How do I change the product's network name?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I set up my projector?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- How do I set up a wired connection with the product?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- I'm having trouble setting up my projector with Netflix or another streaming service. Where can I find help?
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720