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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- When and how should I clean or replace the air filter?
- Where can I find the RS-232 codes for programming my product?
- How do I get a replacement lamp for my product?
- Can I connect my product to external speakers?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Nothing projects on the screen. What should I do?
- How do I replace the lamp?
- What accessories are available for my product?
- If my product is displaying a digital signal over HDMI, why do I see Component in the Input Signal field on my product Info screen?
- Can my product do rear projection?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Which type of video equipment can I connect to my product?
- How do I connect my image source to my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- How can I invert the projected image?
- How can I improve the image quality?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I select the image source?
- If my product is displaying a digital signal over HDMI, why do I see Component in the Input Signal field on my product Info screen?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How and when should I clean the lens?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- What accessories are available for my product?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- How should I transport my product?
- What is the foam pad around the lens for?
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- What are the different Color Modes on the Video menu used for?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document lists part numbers and descriptions for user replaceable parts.
This document contains updated product information which may not have been available at the time of product release.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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