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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I project images from a computer over a USB connection?
- How do I replace the lamp?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- When and how should I clean or replace the air filter?
- The remote control doesn't work. What should I do?
- When should I replace the projection lamp?
- How do I view 3D Images?
- I am having trouble projecting through a USB connection. What should I do?
- When and how should I clean the lens?
- Nothing projects on the screen. What should I do?
- Nothing projects on the screen. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- What type of equipment can I connect to my product?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- Can I project images from a computer over a USB connection?
- How do I present images from an external drive or flash memory drive?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can my product do rear projection?
- I am having trouble projecting through a USB connection. What should I do?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How do I select the image source?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- How can I adjust the colors?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I improve the image quality?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean the 3D glasses?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- When and how should I clean the lens?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- Can I connect my product to external speakers?
- How should I transport my product?
- What accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- What is the charge time for the 3D glasses?
This document contains quick setup instructions, and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's Extra Care Service Program for this product.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains technical specifications for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720