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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- The product's light(s) indicate an error. What should I do?
- How do I project two or four images simultaneously?
- When and how should I clean or replace the air filter?
- The product won't go into sleep mode. What should I do?
- How do I set up my projector?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- Can I monitor or control my product over a network?
- The image appears stretched when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I project an image from my Chromebook?
- Can I turn on my product over a network?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I connect directly to a smartphone or tablet?
- How do I project two or four images simultaneously?
- How do I change the image source?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- How do I set a password on my product?
- How do I set up my projector?
- How do I connect my image source to the product?
- Can I project images from multiple devices at the same time?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- Can I control my product over a network?
- The product won't go into sleep mode. What should I do?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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