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- My computer doesn't recognize the product. What should I do?
- How do I uninstall and reinstall the product software?
- Does Epson make drivers for Linux?
- How do I decide which scanning resolution to select when scanning?
- I am unable to scan multiple images at one time. What should I do?
- How can I convert my scanned documents to a PDF file?
- How do I restore the color in my photos as I scan them?
- How can I scan something that doesn't fit under the document cover?
- Who do I contact for support on the software that came with my product?
- A line or line of dots always appears in my scanned images. What should I do?
- How do I improve the appearance of my scanned images?
- The edges of my original do not scan. What should I do?
- I see only a few dots in my scanned image. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
- Straight lines in my image come out crooked. What should I do?
- My scanned image is distorted. What should I do?
- The colors are patchy or distorted at the edges of my image. What should I do?
- My scanned image is too dark when using Epson Scan. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- The images are rotated incorrectly. What should I do?
- The scanned colors differ from the original colors when using Epson Scan. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- How do I restore the color in my photos as I scan them?
- How can I remove dust marks from my originals as I scan them?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- When I scan film or slides, striped rings appear on the scanned images. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I decide which scanning resolution to select when scanning?
- How do I uninstall and reinstall the product software?
- Who do I contact for support on the software that came with my product?
- Can I set up the product to automatically work like a copy or a fax machine?
- How can I convert my scanned documents to a PDF file?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- I see the message Image size is too large. What should I do?
- Does Epson make drivers for Linux?
- The Ready light does not turn on or flashes. What should I do?
- My product does not turn on. What should I do?
- My product does not turn off. What should I do?
- Why does scanning take so long?
- What do the product's lights indicate?
- How should I transport my product?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains notices and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
This document provides technical specifications for this product.
This document provides quick reference for using Document Capture Pro 2.0.
This document provides quick reference for using Document Capture Pro 3.0.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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