text.skipToContent text.skipToNavigation
Home Support Scanners Perfection Series Epson Perfection V370

The product is not recognizing characters well when using Epson Scan. What should I do?

    Try the following:

    • Make sure the document lies perfectly straight on the scanner glass.
    • If scanning in Home Mode or Office Mode select the Text Emhancement check box.
    • Adjust the Threshold setting when scanning in Office Mode or Professional Mode. Select Black & White as the Image Type setting and click on the Dual Image Output. Next select the Setting button. Then try adjusting the Threshold setting.
    • Check your OCR software Help files to see if there are any settings you can adjust im your OCR software.
    • Enable Text Enhancement in Document Capture Pro or Document Capture on the Main Settings page or the Job Settings page.
    • If possible, try scanning at a higher resolution.
Published:  Oct 20, 2014 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address