- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- I see the message No Signal. What should I do?
- What is the USB Type B port used for?
- The message Not Supported is displayed. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I play sound through my product?
- Can I project images from a computer over a USB connection?
- What type of equipment can I connect to my product?
- How do I connect my image source to my product?
- How can I connect my Tablet to my product?
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- Can I project images from a computer over a USB connection?
- What is the USB Type B port used for?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
Select the questions to view the answers
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I improve the image quality?
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How soon should I see an image after I press the
Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- Can I connect my product to external speakers?
- Does my product offer network monitoring and control capabilities?
- What accessories are available for my product?
- What does the Lens Cover Timer do?
- What is the Direct Power On function?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
