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- How should I clean the product?
- The paper has jammed in the ADF. What should I do?
- Which software comes with my product?
- I am unable to scan using the ADF. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How should I transport my product?
- What do my product's lights indicate?
- Can my product be networked?
- The edges of my original do not scan. What should I do?
- I see the message Image size is too large. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I improve the appearance of my scanned images?
- Straight lines in my image come out crooked. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- The edges of my original do not scan. What should I do?
- I see only a few dots in my scanned image. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- The scanned colors differ from the original colors when using Epson Scan. What should I do?
- Scanned images are rotated incorrectly. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I uninstall and reinstall the product software?
- My product software doesn't work properly. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I decide which scanning resolution to select when scanning?
- Who do I contact for support on the software that came with my product?
- Which software comes with my product?
- Can I set up the product to automatically work like a copy or a fax machine?
- Can my product be networked?
- How can I obtain the latest product software for Windows or my Mac?
- How do I uninstall and reinstall Epson Scan?
- I see the message Image size is too large. What should I do?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
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- The Ready light doe not turn on or flashes. What should I do?
- The product does not turn on. What should I do?
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The scan doesn't start when I press the
Start button. What should I do?
- What type of computer interface can I use to connect to the product?
- I am unable to scan using the ADF. What should I do?
- The paper has jammed in the ADF. What should I do?
- Why does scanning take so long?
- What do my product's lights indicate?
- Can I use the USB port when the Network Scan Module is installed?
- What optional equipment is available for my product?
- What is the maximum document length I can scan with my product?
- Does Epson have a program where I can donate my working electronic equipment?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- The product does not turn off. What should I do?
