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My printout has incorrect or missing colors. What should I do?

    The problem could be due to a software setting, the condition of the printer, or the paper you're using. Check the following:
    • Make sure the ink setting in your printer software is not set to black ink only.
    • The print head nozzles may need cleaning.
    • The ink cartridges may be old or low on ink, and you may need to replace them.
    • Try turning off PhotoEnhance in the Windows printer software.
    • On a Macintosh, try using Automatic mode.
    • Try changing the Gamma setting in your printer software.
    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.
    • For best results, use genuine Epson ink and paper.
Published:  Aug 2, 2007 Was this helpful​? Thank you for the feedback!
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