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How do I uninstall the software for my product with a USB connection?

    Follow the instructions below for your computer system:
    Windows
    1. Turn off the Epson Stylus CX9400Fax Series.
    2. Disconnect the USB cable from the Epson Stylus CX9400Fax Series.
    3. Click Start or , and select Programs or All Programs.
    4. Select Epson or Epson Printers, then select Epson Printer Software Uninstall.
    5. Note:
      With Windows Vista, click Continue, then go to the next step.
    6. In the next window, select Epson Stylus CX9400Fax Series and click OK. Then follow the on-screen instructions.
    7. Open the Windows Control Panel, then click Uninstall a program under Programs (Windows Vista) or double-click Add or Remove Programs (other Windows versions).
    8. Click EPSON Scan in the list of currently installed programs and click Uninstall/Change (Windows Vista) or Change/Remove (Windows XP or 2000).
    9. Note:
      With Windows Vista, click Continue, click Next, and continue with step 9.
    10. When the confirmation window appears, click Yes.
    11. Follow the on-screen instructions to uninstall Epson Scan.
    12. In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.
    13. Restart your computer.
    * The Epson Stylus CX9475Fax software works only with Windows XP, XP Professional x64 Edition, and Windows Vista 32- and 64-bit. It does not support Windows 2000 or Macintosh.
Published:  Feb 14, 2008 Was this helpful​? Thank you for the feedback!
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