My product is printing blank pages from Windows or my Mac. What should I do?

  • Check the following:
    • Make sure the print head nozzles are not clogged.
    • Make sure the printer software settings are appropriate for the paper size you're using.
    • The ink cartridges may be old or low on ink, and you may need to replace them.
    • Confirm the Skip Blank Page setting from your printer driver. For Windows, click the Speed & Progress button on the Maintenance window. For Mac OS X, confirm the Extension Settings in the printer options pop-up menu. If it is selected, blank pages in your data are not printed.
    • Try printing a different document to determine if the problem is limited to one document. If the problem is with one document, try recreating the document.
    • You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).
Published:  Jul 7, 2008 Was this helpful?​ Thank you for the feedback!
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