My printout contains garbled characters when I print from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.
    • Make sure your printer is selected as the active printer in your printing program.
    • Turn the printer off, check that the cables are securely connected, turn it back on, then try printing again.
    • If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
    • You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).
    • In Windows, clear any stalled print jobs from the Windows Spooler:

      Windows Vista:

      Click , select Control Panel, and click Printer under Hardware and Sound. Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.

      Windows XP:

      Click Start, select Control Panel, then Printers and Faxes (or Printers and Other Hardware and then Printers and Faxes). Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.

      Windows 2000:

      Click Start, point to Settings, then select Printers. Then right-click EPSON WorkForce 30 Series, select Open, right-click the stalled print job, and click Cancel.
Published:  Aug 15, 2008 Was this helpful​? Thank you for the feedback!
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