My printout contains garbled characters when I print from Windows or my Mac. What should I do?
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Try the following:
- Make sure the USB cable is a shielded "AB" cable not more than 6.5 feet (2 meters) long.
- Make sure your printer is selected as the active printer in your printing program.
- Turn off the all-in-one, check that the cables are securely connected, turn it back on, then try printing again.
- If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
- Turn the printer off and then on again.
- In Windows, clear any stalled print jobs from the Windows Spooler: Windows 7:
Click and select Devices and Printers. Then right-click EPSON NX125 NX127 Series, select See what's printing, right-click the stalled print job, and click Cancel and then Yes.
Windows Vista:
Click , select Control Panel, and click Printer under Hardware and Sound. Then right-click EPSON NX125 NX127 Series, select Open, right-click the stalled print job, and click Cancel and then Yes.
Windows XP:
Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and then Printers and Faxes). Then right-click EPSON NX125 NX127 Series, select Open, right-click the stalled print job, and click Cancel and then Yes.
Published: Mar 25, 2010
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