How do I know when an ink tank needs to be refilled?

  • Follow the instructions below.

    Checking Ink Levels

    To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks.

    Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.

    Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.


    Checking Ink Levels with Windows

    A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer.
    1. To check your ink levels, access the Windows Desktop and double-click the product icon in the Windows taskbar. You see a window like this:


    2. Refill any ink tank as needed.

      Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.


    Checking Ink Levels with OS X

    You can check your ink levels using a utility on your Mac.
    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
    2. Select EPSON Status Monitor. You see a window like this:


    3. Refill any ink tank as needed.

      Note: To update or refresh the displayed ink levels, click Update.

      Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Related tasks
    Refilling the Ink Tanks
Published:  Jul 28, 2015 Was this helpful?​ Thank you for the feedback!
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