I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?

  • The ink tubes may need to be filled with ink. Flush the ink tubes as instructed below.

    Power Cleaning Using the Product Control Panel

    You can run a Power Cleaning using the control panel on your product.

    After a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.

    1. Turn off the product.
    2. Visually check the ink levels and make sure each ink tank is at least one-third full.

      Caution:
      If you run a Power Cleaning when the ink levels are low, you may damage the product.

    3. Press and hold the  power button and the  help button at the same time until the Power Cleaning screen appears on the LCD screen.
    4. Follow the on-screen instructions to run the Power Cleaning.
    5. When the Power Cleaning is finished, run a nozzle check.
    If the print quality did not improve, turn off the printer and wait at least 12 hours before running another Power Cleaning.

    If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

Published:  May 16, 2019 Was this helpful?​ Thank you for the feedback!
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