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How should I load envelopes?

    See below.

    Loading Paper in the Sheet Feeder

    You can print documents and photos on a variety of paper types and sizes.
    1. Pull out the paper support.

    2. Slide the edge guides out all the way.

    3. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

      Note: Do not fan or curl photo paper.

    4. Do one of the following:
      • Insert paper, glossy or printable side up and short edge first, in the center of the paper support.

      • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left.

      • Load a sheet of loose-leaf or other paper with holes facing as shown.

      • To load a sheet of paper longer than legal size, close the paper support, then load the leading edge of the paper as shown.

    5. Slide the edge guide against the paper, but not too tightly.

    6. Pull out the output tray.

    7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button.
    Always follow these paper loading guidelines:
    • Do not load more than the maximum number of sheets specified for the type of paper you are using.
    • Do not load paper above the arrow mark inside the edge guides.
    • Load paper short edge first.

      Note: You can load paper long edge first only if you have selected the User-Defined paper size setting and set the width of the paper as the size of the long edge.

    • Load letterhead or pre-printed paper top edge first.
    • Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or curled, or paper that has stickers on it. Using these types of paper can cause paper jams and smears on the printout.
    • Fan and align the edges of envelopes before loading them. When stacked envelopes are puffed up with air, flatten them before loading.
    • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or adhesive surfaces.
    • Check the paper package for any additional loading instructions.
    • Return unused paper to its packaging to avoid curling or reduction in print quality.
    • If you use paper with binder holes, load only one sheet at a time. Adjust the print position of your file to avoid printing over the holes.
Published:  Apr 25, 2019 Was this helpful​? Thank you for the feedback!
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