Paper jammed in my product. What should I do?
Do the following:
- Open the front cover and remove any paper.
- Open the paper cover and remove the spindle, if necessary.
- Raise the release lever.
- Remove any jammed paper and then lower the release lever.
- Close the paper cover and front cover.
- Select Pause from the product's control panel. The paper jam should be cleared.
Published: Feb 17, 2020 Was this helpful? Thank you for the feedback!