My product sounds as though it is printing, but nothing prints. What should I do?

  • The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check should be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. If print quality hasn't improved after repeating this procedure four or five times, turn the printer off and leave it alone overnight. Then, do the head cleaning again. If the print quality still has not improved, one or both of your ink cartridges may be old or damaged and may need to be replaced. If print quality remains a problem after replacing the ink cartridges, contact EPSON technical support.
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