How do I clean the media holding plate (edge guide)?
Soak a large cleaning stick from the maintenance kit in ink cleaning solution, then remove the edge guides from the printer by holding the tabs and sliding off to the side. With the cleaning stick, vigorously clean the built-up ink on the edge guides. If the media edges guides are damaged or bent, you can order replacements (part number C890891).
Published: Apr 10, 2015 Was this helpful? Thank you for the feedback!