I am not receiving mail when a product problem occurs. What should I do?

• Try the following solutions:
  • Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an email.)
  • Make sure the Mail Notification settings are correct in the Network menu.
  • To receive email notification when the projector is in standby mode, you need to set Standby Mode setting to Communication On in the Extended menu.
  Related references
  Extended Menu
  Network Menu
  Using the Mail Notification Function to Report Problems