The product indicates an error. What should I do?
-
The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
- Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
- Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
- Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help

| 1 | Power light |
| 2 | Status light |
| 3 | Lamp light |
| 4 | Temp light |
| 5 | Screen Mirroring light |
| Power light | Status light | Lamp light | Temp light | Status and solution |
|---|---|---|---|---|
| Blue | Blue | Off | Off | Normal operation |
| Blue | Flashing blue | Off | Off | Warming up; wait for an image to appear |
| Off | Off | Off | Off | Standby or sleep mode |
| Blue | Flashing blue | Off | Off | Shutting down; when the Status light stops flashing, you can unplug the projector |
| Flashing blue | Varies | Off | Flashing orange | Projector is too hot |
| Off | Flashing blue | Off | Orange | Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following: |
| Off | Flashing blue | Orange | Off | Lamp has a problem |
| Flashing blue | Varies | Flashing orange | Off | Replace the lamp soon to avoid damage; do not continue using the projector |
| Off | Flashing blue | Off | Flashing orange | A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help |
| Off | Flashing blue | Flashing orange | Flashing orange | Auto Iris error; turn the projector off, unplug it, and contact Epson for help |
| Off | Flashing blue | Orange | Orange | Power error (ballast); turn the projector off, unplug it, and contact Epson for help |
| Off | Flashing blue | Flashing orange | Off | Internal projector error; turn the projector off, unplug it, and contact Epson for help |
| Any | Any | Any | Any | Screen Mirroring light is solid blue; Screen Mirroring connection is available |
| Any | Any | Any | Any | Screen Mirroring light flashes blue quickly; connecting to a device |
| Any | Any | Any | Any | Screen Mirroring light flashes blue slowly; Screen Mirroring error, select Both Settings Off as the Wireless Mode setting, then switch the setting back to Screen Mirroring On |
| Any | Any | Any | Any | Screen Mirroring light is off; Screen Mirroring is not available, check that the Wireless Mode setting is set to Screen Mirroring On |
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related tasksCleaning the Air Filter and Vents
Replacing the Air Filter
Replacing the Lamp
Related references
Projector Setup Settings - Extended Menu
Where to Get Help
Published: Jul 21, 2014
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