text.skipToContent text.skipToNavigation
Home Support Projectors PowerLite Series Epson PowerLite 99WH

The product indicates an error. What should I do?

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    Note: Your product may look different from the illustrations in this guide, but the instructions are the same.


    1 Power light
    2 Status light
    3 Lamp light
    4 Temp (temperature) light

    Power light Status light Lamp light Temp light Status and solution
    Blue Blue Off Off Normal operation
    Blue Flashing blue Off Off Warming up or cooling down
    Blue Off Off Off Standby or sleep mode
    Flashing blue Light status varies Light status varies Flashing orange Projector is too hot.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature is not too hot.
    Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. Once the Temp and Status lights turn off and the power light turns blue (after about five minutes), try the suggestions below:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Orange Off Lamp has a problem.
    • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing blue Light status varies Flashing orange Light status varies Replace the lamp soon to avoid damage. Do not continue using the projector.
    Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Flashing orange Auto iris error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Orange Orange Power error. Turn the projector off, unplug it, and contact Epson for help.
    Light status varies Light status varies Flashing orange rapidly Flashing orange rapidly When transferring settings between projectors, the settings file may be corrupt or the USB flash drive or USB cable may not be properly connected. Remove the flash drive or cable, unplug the power cord, and try again.
    Flashing blue rapidly Flashing blue rapidly Flashing orange rapidly Flashing orange rapidly When transferring settings between projectors, writing may have failed and a projector error may have occurred. Turn the projector off, unplug it, and contact Epson for help.

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Replacing the Lamp
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Related references
    Projector Setup Settings - Extended Menu
    Projector Environmental Specifications
    Where to Get Help
    Related information
    Copying Menu Settings Between Projectors
Published:  Mar 12, 2015 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address