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TrueOrder™ Kitchen Display System

Modernize Your Kitchen Experience

Optimize kitchen operations with the intuitive TrueOrder™ KDS Software, an affordable, easy-to-install and robust KDS Solution for restaurant environments.

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Commonly Asked Questions
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Partnered with Industry Leaders

TrueOrder KDS helps keep restaurants flowing smoothly in fast-paced restaurants and harsh kitchen environments. We've partnered with other industry leaders to offer TrueOrder KDS on a variety of robust, kitchen-worthy display hardware.

Kitchen Armor | A Kitchen Armor order display system
Coming Soon!

Looking for additional hardware options?

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Why TrueOrder?

Set your kitchen up for success with TrueOrder KDS Software.
Food service worker next to a KDS screen

Skip the Subscriptions and POS Vendor Lock-in

  • Work with nearly any POS
  • Keep your KDS even if your POS changes
  • One-time software fee per station, no subscription required
Learn more about POS compatibility
KDS screen showing layout options during setup

Install and Manage with Ease

  • Software comes preinstalled on hardware displays
  • No internet connection required — works on local network
  • Easy setup with browser-based configuration utility
An array of kitchen receipts with various layouts

Add Custom Labeling

  • Comes with built-in support for Epson POS label printers
  • Highlight key information to increase order accuracy
  • Easily add logos and QR codes to item and bag labels
Bar graph showing "AVERAGE BUMP TIME" by minutes per station

Streamline Operations

  • Split orders across multiple stations to prep in parallel
  • Track order prep speeds over time and across locations
  • Drill down to identify process bottlenecks
An example of the KDS interface

Make Training Easy

  • Offers a modern user experience, operable through easy-to-use touch control panels or bump bars
  • Highly customizable to help match existing workflows and branding
  • Built-in modes for expo and customer-facing status

Explore Features

Order Prioritity Icon
Order Prioritization

View order priority and time elapsed to help minimize wait times.

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Flexible Routing

Automatically route entire orders or individual items.

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Customer-Facing Order Status

Show real-time order info on a front-of-house display.

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Dine-In, To-Go, Online, and More

View and manage many types of incoming orders with order type filters and labels.

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Multi-Screen with Expo

Support multi-station workflows culminating in an expo station.

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Performance Analytics

Track restaurant efficiency, even across multiple locations.

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Remote Management

Help maintain smooth operations from anywhere.

Explore Functional Specs

Commonly Asked Questions

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We designed TrueOrder KDS to work with nearly any POS system1.

Some of the POS systems that customers have used with our solution are listed below. If you don’t see the one you’re looking for, we're likely still compatible! Contact us for details.

  • 2TouchPOS (by Xenios)
  • Aldelo
  • Aloha (by NCR Voyix)
  • Arryved
  • Bite Kiosk
  • Breadcrumb (by Upserve/Lightspeed)
  • BrewPOS
  • Brink (by PAR Tech)
  • Cake (by Mad Mobile)
  • Casio QT-6000, QT-6600
  • Catapult (by ECRS)
  • CBS NorthStar
  • Cluster
  • Comtrex 2100, 5000 (by Zonal)
  • Digital Dining (by Heartland/Global Payments)
  • DinerDaddy
  • Dinerware (by Heartland/Global Payments)
  • Resto (by Dooli'z)
  • Encore
  • Exatouch
  • Focus POS (by Shift4)
  • Future POS (by Shift4)
  • Galaxy POS
  • HealthTouch
  • JCM POS (by Jonas Club Software)
  • Lavu
  • LineSkip
  • Linga
  • LOC Store Management Suite (SMS)
  • Micros RES 3700 (by Oracle)
  • Micros E7 (by Oracle)
  • Micros Simphony R1/R2 (by Oracle)
  • MicroSale (by Oracle)
  • Milagro
  • National Soft
  • NCC Reflection
  • NCR Voyix Counterpoint
  • Nirvana XP
  • Pecan POS
  • Positouch / StealthTouch M5 (by Shift4)
  • Restaurant Manager POS (by Shift4)
  • Rezku
  • SkyTab (by Shift4)
  • Shopkeep (by Lightspeed)
  • Silverware
  • SoftTouch
  • Speedline
  • Skywire (by PaytronPal)
  • Squirrel
  • talech
  • Tavlo (by Cirra Systems)
  • Tend POS (by Heartland/Global Payments)
  • TouchBistro
  • Volanté
  • VisionMax
Contact Us to Learn More
TrueOrder KDS is sold preinstalled on your choice of compatible display devices, built to withstand tough kitchen environments. Choose all-in-one touchscreens, media players with bump bars, or a mix of the two, from a variety of hardware brands. Click below for more information on compatible hardware.
View Compatible Hardware
Yes, TrueOrder KDS can also help increase order accuracy through item labeling. Pair the TrueOrder KDS with an Epson label printer for use on take-out bags, to-go cups and more. Labels can be customized to call out key information or add a QR code or logo.
TrueOrder KDS is available through Epson partners. If you’re not already working with one of our resellers, reach out so we can help match you with one.
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TrueOrder KDS is sold as a one-time purchase with no subscription or maintenance fee. Contact your reseller or Epson representative for detailed pricing and payment information.
Yes, TrueOrder KDS includes a comprehensive API and developer guide for in-depth integration or advanced reporting. Click below to read our API specification.
TrueOrder KDS API Specifications

Company Success Stories

Fielding's Wood Grill

"TrueOrder KDS has transformed our kitchen operations. Cook times are faster, communication is clearer and our team has a much better understanding of what the guest really wants. It’s made an incredible difference in both speed and accuracy."

– Josh Richardson, Assistant General Manager, Fielding’s Culinary Group

Explore Epson POS Solutions

Enhance kitchen communications by integrating Epson POS receipt and label printers into your kitchen workflow.

Customer picking up a labeled curbside order; Epson OmniLink TM-L100 Label Printer shown

Label Printers

Print on-demand personalized labels for in-store and online orders.

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Receipt Printers

Our broad range of POS receipt printers support PC POS, mPOS and cloud POS systems.

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1 TrueOrder KDS is designed to work with any POS system that can print to an Epson receipt or kitchen printer.