- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- I see the message No Signal. What should I do?
- How do I connect my image source to my product?
- The message Not Supported is displayed. What should I do?
- How should I transport my product?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- When and how should I clean or replace the air filter?
- How do I play sound through my product?
- How can I adjust the colors?
- The remote control doesn't work. What should I do?
- When should I replace the projection lamp?
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- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I project images from a computer over a USB connection?
- What is the USB Type B port used for?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
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How soon should I see an image after I press the
Power button?
- How can I adjust the colors?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from the projector is too big for a 16:9 screen. What should I do?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- What does the Lens Cover Timer do?
- What is the Direct Power On function?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
