- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- When I try to use my product's remote control buttons (LAN, Screen Fit, and Volume Control), I see the message: This button cannot be used. What should I do?
- Nothing projects on the screen. What should I do?
- I forgot my product's password. What should I do?
- How can I adjust the colors?
- How do I replace the lamp?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The product won't go into sleep mode. What should I do?
- How do I select the image source?
- The product's buttons don't work. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I use a USB connection to project from my computer?
- I am having trouble projecting through a USB connection. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I connect my product to a network?
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- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
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The
Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to use my product's remote control buttons (LAN, Screen Fit, and Volume Control), I see the message: This button cannot be used. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
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How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- How and when should I clean the lens?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
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- The product's buttons don't work. What should I do?
- The remote control doesn't work. What should I do?
- Can I use the USB Type B port for both the USB display feature and remote mouse operation at the same time?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- How do I obtain a replacement remote control?
Select the questions to view the answers
Select the questions to view the answers
- The product won't go into sleep mode. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
