Select the questions to view the answers
-
My product doesn't start when I press the
button. What should I do?
- How do I install the latest scanner driver on my Mac?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- How do I use the product buttons to scan?
- What type of cable do I use to connect the product to my computer?
- How do I scan a document so I can edit the text in a word processing program?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- What do the product's lights indicate?
- Scanning is slow. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I restore the colors in faded photos?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Only part of my document scans. What should I do?
- My scanned image is distorted. What should I do?
- My scanned image is too dark. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- The colors of my scanned image don't match my original's colors when I use Epson Scan. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I scan with Document Capture Pro or Document Capture?
- How do I scan thick or special paper?
- How do I use the product buttons to scan?
- Scanning is slow. What should I do?
- I am unable to scan multiple images at one time. What should I do?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My product software doesn't work properly. What should I do?
- How do I uninstall the product software?
- My computer doesn't recognize the product. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- How do I decide which resolution to select when scanning from Epson Scan?
- What is a job in Document Capture Pro or Document Capture and how is it created?
- I cannot scan from my computer with the Image Capture application. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I install the latest scanner driver on my Mac?
- How can I get a replacement CD for my product?
- I see the message Image size is too large. What should I do?
- Who do I contact for software support?
- The Correct Document Skew setting is disabled in the Epson Scan software. What should I do?
Thank you for your interest in Epson. To subscribe and receive promotional emails, please visit Epson Global to find your local site.