text.skipToContent text.skipToNavigation
Home Support Scanners Perfection Series Epson Perfection V39

My computer doesn't recognize the product. What should I do?

    Try the following:
    • Disconnect your scanner from your computer, then reconnect it.
    • If you are using a USB hub, connect the scanner directly to the computer.
    • Try connecting the USB cable to a different USB port on the computer.
Published:  Feb 5, 2015 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address