The quality of my printed output is unacceptable. What should I do?

  • Make sure you are printing the image at its actual size. If you try to increase the print size of a low resolution image, it will be very pixelated. Verify that you are using the correct printer driver for your printer model. If MicroWeave is off, turn this feature on. If High Speed is on, turn it off. Make sure the Media Type setting matches the paper or media loaded. Also, the Halftoning and Color Adjustment Mode options may be set incorrectly for your document type. Let the printer driver automatically select the settings for the best quality.

    Verify that the printable side of the paper is face up, and check the type of paper being used. EPSON brand paper, which is specifically designed for the Stylus ink jet series of printers, delivers the best-printed output. If your output is faint, check the printer driver to make sure you have selected a print resolution other than Economy. The resolution of your image may also be set too low. Increase the image resolution using your image-editing software, or decrease the size of the image.

    The colors produced by DuraBrite inks may look slightly different than those produced by dye-based ink. Due to the nature of pigment inks, lighting conditions can affect the appearance of printer output. For example, a print viewed in daylight may appear to have a slightly different color balance when viewed under tungsten lighting. Your printer software was designed to represent color accurately when prints are illuminated with a D50 (daylight) light source.

    For high quality printouts and for long lasting images such as photos, it is important to use paper which has been designed to be most compatible to the new DuraBrite pigmented ink formula. EPSON Matte Photo Paper and EPSON Premium Semigloss Photo Paper, have been developed to produce the highest quality output with DuraBrite inks.

    Some parts of your print may not be as glossy as others. Because of the nature of pigment inks, the degree of gloss may be uneven on glossy photo papers. Surface gloss decreases with greater pigment saturation.

    Try testing the printer on another computer. This will eliminate the possibility of a defective printer cable, USB port, or software issue. If you're still experiencing a problem, try replacing the ink cartridge and make sure you are using a genuine EPSON ink cartridge.
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