I installed a photo cartridge, but an error message says that it is not the initial cartridge. What should I do?

  • For the first cartridge, you must install the photo cartridge that comes in the box with your PictureMate. If you purchased additional PictureMate 200/300 Series Print Packs, use these photo cartridges only as replacements.
Published:  Dec 21, 2009 Was this helpful?​ Thank you for the feedback!
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