How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?

  • Follow the instructions below for your operating system.

    Windows
    1. Turn off the product.
    2. If the product is connected with a USB or Ethernet cable, disconnect it from the product.
    3. Click Start or , and select Programs or All Programs.
    4. Select EPSON, then select your product, then select EPSON Printer Software Uninstall.

      Note:
      If you see a User Account Control window, click Yes or Continue.
    5. In the next window, select your product and click OK. Then follow the on-screen instructions.
    6. Open the Windows Control Panel utility.
    7. Do one of the following to uninstall EPSON Event Manager, then follow any on-screen instructions:
      • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
      • Windows 7 or Windows Vista: Select Programs and Features (In Classic view, select Programs and then click Uninstall a program.) Select EPSON Event Manager and click Uninstall/Change.
      • Windows XP: Double-click Add or Remove Programs. Select EPSON Event Manager and click Change/Remove.
    8. Do one of the following to uninstall EPSON Scan, then follow any on-screen instructions:
      • Windows 8, Windows 7, or Windows Vista: Select EPSON Scan and click Uninstall/Change.
      • Windows XP: Select EPSON Scan and click Change/Remove.
    9. Restart your computer, then see the Start Here sheet to reinstall your software.
    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    Mac OS X

    In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here.
    1. To download the Uninstall Center utility, visit the Downloads tab for your product.
    2. Extract the contents of the zip file you downloaded onto your hard drive.
    3. Quit all applications currently running on your Mac.
    4. Open the Applications > EPSON Software folder.
    5. Double-click the Uninstall Center icon.
    6. Select the checkbox for each software program you want to uninstall.
    7. Click Uninstall.
    8. Follow the on-screen instructions to uninstall the software.
    9. Note: If you uninstall your product's printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the (remove) icon to remove it.
    10. To reinstall your product software, see the Start Here sheet for instructions.
Published:  Jul 26, 2012 Was this helpful?​ Thank you for the feedback!
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