My printout has incorrect colors. What should I do?
- Make sure the paper type setting matches the paper you loaded.
- Make sure the Grayscale setting is not selected in your printer software.
- If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (Mac) instead.
- Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
- The ink packs may be old, and you may need to replace them.
- After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
- Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
- Try turning off the PhotoEnhance setting in Windows.
- For best results, use genuine Epson ink and paper.
- On the product control panel, change the Fix Photo setting from Auto to another option, or select Enhance Off.
If your printouts have incorrect colors, try these solutions:
Print Head Cleaning
Print Head Nozzle Check
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Mac
Managing Color - Mac
Removing and Installing Ink Packs
Available Epson Papers
Published: Feb 8, 2018 Was this helpful? Thank you for the feedback!