s0 Windows 8/8.1 Support

I connected my product to my Windows 8 system but my product driver did not install. What should I do?

  • If your printer has a Windows 8 in-box driver (Print Class driver), follow the instructions below to install the driver manually.
    1. Power on your printer and make sure it is connected to your Windows 8 computer.
    2. Power on your Windows 8 Computer.
    3. Click the Desktop icon/tile on the Start screen.

      Note: The Desktop icon/tile image and location may vary.

    4. Right-click the Start button and then click Control Panel.
    5. Click Hardware and Sound.
    6. Click Devices and Printers.
    7. Click Add a Printer.
    8. If your printer does not appear on the Add Printer window, click The printer that I want isn't listed.
    9. Choose your connection type (Add a local printer or network with manual settings).
    10. Click Next and follow the on-screen instructions to complete the installation.

    Note:
    In-box driver: Drivers included with Windows 8.

Published:  Oct 25, 2012 Was this helpful?​ Thank you for the feedback!
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