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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I change the ink cartridges?
- How do I scan using my product's control panel?
- I'm having trouble sending or receiving faxes. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- How do I copy a document or photo using my product's control panel?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- I'm having paper feed problems. What should I do?
- How do I make multiple copies using my product control panel?
- How do I copy a document or photo using my product's control panel?
- Can I print on CDs and DVDs?
- How do I print with Windows RT?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- It takes a long time to cancel a print job when I use my product's
Stop/Reset button. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I use an answering machine with my fax?
- How do I restore my original fax settings?
- Do I need a filter if I'm faxing over a DSL line?
- I cannot access the fax settings on my product's control panel. What should I do?
- The fax header gets cut off when I send a fax. What should I do?
- How do I add a pause when I enter a fax number on my product's control panel?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Can I use digital voicemail with my fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- I can send a fax but can't receive one. What should I do?
- How do I change the baud rate or fax speed on my product?
- How many pages can be stored in the fax memory?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- How do I clear the fax header on my product?
- How do I save faxes to my Mac instead of printing them?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?
- How do I save faxes to my Windows computer instead of printing them?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- How do I change the ink cartridges?
- Why is Epson shipping initial ink cartridges with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- What functions are available on my product when an ink cartridge is expended or not installed?
- What is my product doing after I install a new ink cartridge?
- Can my product still print if an ink cartridge is expended or not installed?
- I replaced an ink cartridge, my product now displays the message Ink cartridge(s) are installed incorrectly. What should I do?
- My printout has lines running through it. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- Web pages don't print the way they are displayed on my monitor. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- How do I scan using my product's control panel?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan using Windows RT?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Can I use Epson Scan with my Mac?
- Where do I place a legal-size document on my product to scan it?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using my product's control panel?
- How do I know which paper or media type to select in my product's driver?
- How do I set up my product for the fastest printing?
- How do I enable double-sided printing for my product in Windows?
- How do I restore my product's default settings?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I change the Power Off and Sleep Timer setting?
- How do I change the font size of printed text in Windows?
- How do I add my product as an IP printer on my Mac?
- Where can I get my wireless password for Apple Airport Extreme or Express?
- Where can I find the IP address of my router?
- I can't get the Epson Status Monitor to work over my wireless network. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How can I obtain the latest product software for Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I install the software for my product if I don't have the CD?
- How can I get a replacement CD for my product?
- How do I find my SSID and network password?
- What are the port numbers for Epson network printers (wired and wireless)?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- Does Epson make drivers for the Unix or Linux platforms?
- How do I install the latest scanner driver on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- Why doesn't Epson include an interface cable (USB or Ethernet) in the box with my product?
- Does Epson have a program where I can donate my working electronic equipment?
- Can I get a printed copy of the electronic (HTML) User's Guide?
- My wireless printer will not wake up when I try to print. I have to turn it off and on again to get it to print. What should I do?
- How do I determine the number of pages my product has printed?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This Spanish document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document contains basic information about your product, troubleshooting tips, and describes Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T220120
Black Standard Capacity | PDF -
Part Number: T220220
Cyan Standard Capacity | PDF -
Part Number: T220320
Magenta Standard Capacity | PDF -
Part Number: T220420
Yellow Standard Capacity | PDF -
Part Number: T220XL120
Black High Capacity | PDF -
Part Number: T220XL320
Magenta High Capacity | PDF -
Part Number: T220XL420
Yellow, High Capacity | PDF -
Part Number: T220XL220
Cyan High Capacity | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
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Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
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