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- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I change the ink cartridges?
- How do I scan using my product's control panel?
- I'm having trouble sending or receiving faxes. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- How do I copy a document or photo using my product's control panel?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- I'm having paper feed problems. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I make multiple copies using my product control panel?
- How do I copy a document or photo using my product's control panel?
- Can I print on CDs and DVDs?
- How do I print with Windows RT?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- It takes a long time to cancel a print job when I use my product's
Stop/Reset button. What should I do? - My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
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- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
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- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I use an answering machine with my fax?
- How do I restore my original fax settings?
- Do I need a filter if I'm faxing over a DSL line?
- I cannot access the fax settings on my product's control panel. What should I do?
- The fax header gets cut off when I send a fax. What should I do?
- How do I add a pause when I enter a fax number on my product's control panel?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Can I use digital voicemail with my fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- I can send a fax but can't receive one. What should I do?
- How do I change the baud rate or fax speed on my product?
- How many pages can be stored in the fax memory?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- How do I clear the fax header on my product?
- How do I save faxes to my Mac instead of printing them?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?
- How do I save faxes to my Windows computer instead of printing them?
- Will I lose faxes stored in the fax memory if my product is turned off?
Select the questions to view the answers
Select the questions to view the answers
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- How do I change the ink cartridges?
- Why is Epson shipping initial ink cartridges with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- What functions are available on my product when an ink cartridge is expended or not installed?
- What is my product doing after I install a new ink cartridge?
- Can my product still print if an ink cartridge is expended or not installed?
- I replaced an ink cartridge, my product now displays the message Ink cartridge(s) are installed incorrectly. What should I do?
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Select the questions to view the answers
- My printout has lines running through it. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- Web pages don't print the way they are displayed on my monitor. What should I do?
- How do I reduce the appearance of red eyes in my photos?
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- How do I scan using my product's control panel?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan using Windows RT?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Can I use Epson Scan with my Mac?
- Where do I place a legal-size document on my product to scan it?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
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- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using my product's control panel?
- How do I know which paper or media type to select in my product's driver?
- How do I set up my product for the fastest printing?
- How do I enable double-sided printing for my product in Windows?
- How do I restore my product's default settings?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I change the Power Off and Sleep Timer setting?
- How do I change the font size of printed text in Windows?
- How do I add my product as an IP printer on my Mac?
- Where can I get my wireless password for Apple Airport Extreme or Express?
- Where can I find the IP address of my router?
- I can't get the Epson Status Monitor to work over my wireless network. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How can I obtain the latest product software for Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I install the software for my product if I don't have the CD?
- How can I get a replacement CD for my product?
- How do I find my SSID and network password?
- What are the port numbers for Epson network printers (wired and wireless)?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- Does Epson make drivers for the Unix or Linux platforms?
- How do I install the latest scanner driver on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
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- Why doesn't Epson include an interface cable (USB or Ethernet) in the box with my product?
- Does Epson have a program where I can donate my working electronic equipment?
- Can I get a printed copy of the electronic (HTML) User's Guide?
- My wireless printer will not wake up when I try to print. I have to turn it off and on again to get it to print. What should I do?
- How do I determine the number of pages my product has printed?
- What security measures does Epson recommend for its network products?
