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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
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- Can I sublimate to 100% cotton or a cotton/polyester blend?
- How often should I stir the High-Density black ink in the ink tank?
- Which media does Epson recommend?
- Which media does my product support?
- Which software comes with my product?
- Where can I get the Communication Driver, utilities, or the firmware software for my product?
- Which media width does my product support?
- How should I dispose the waste ink?
- Does my product come with an Epson printer driver?
- Which interfaces does my product support?
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Select the questions to view the answers
- What is High-Density black ink?
- How do I refill the ink tanks?
- What is the capacity of the waste ink bottle?
- Do I need to install a new chip unit each time I refill the ink tank with a new ink pack?
- Can I use my product when the waste ink bottle is not installed?
- What size ink packs are available?
- When should I replace the ink tank?
- How many ink tanks are in my product?
- Can I use my product while the ink tanks are not installed?
- Are other types of black ink available for my product?
- Can I use my product's ink packs and ink tanks with other Epson products?
- Can I wait to refill the ink tanks until they are completely empty?
- What is the capacity of the ink tanks?
- Can I reuse the chip unit that's on an ink pack?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Does my product come with an Epson printer driver?
- Which interfaces does my product support?
- Can I set the date and time on my product?
- Which software comes with my product?
- Where can I get the Communication Driver, utilities, or the firmware software for my product?
- How do I save my printer driver presets so I can restore them after I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine my printer driver version on my Mac?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles for my printer located on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
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User's Guide
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PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Replacing the Ink and Chip Unit
PDF
This document provides step-by-step instructions on replacing the Ink and Chip Unit for this product.
Network Guide
PDF
This document contains information about using this product on a network.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Product Specifications
PDF
This document provides technical specifications for this product.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Warranty and Notices
PDF
This document describes Epson's limited warranty for this product. This document contains safety information, compliance statements, and your Epson America, Inc. Limited Warranty (warranty valid in Latin America).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1305
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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