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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
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- Can I sublimate to 100% cotton or a cotton/polyester blend?
- Which media does my product support?
- Which media width does my product support?
- How often should I stir the High-Density black ink in the ink tank?
- Which Epson paper type setting should I select for Legacy paper?
- I see horizontal or vertical lines in my printout. What should I do?
- Which media does Epson recommend?
- Where are the ICC profiles for my printer located in OS X?
- My print job disappears from the Windows print queue and does not print. What should I do?
- Can I buy media for my product from Epson?
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Select the questions to view the answers
- What is High-Density black ink?
- How do I refill the ink tanks?
- What is the capacity of the waste ink bottle?
- Do I need to install a new chip unit each time I refill the ink tank with a new ink pack?
- Can I use my product when the waste ink bottle is not installed?
- What size ink packs are available?
- When should I replace the ink tank?
- How many ink tanks are in my product?
- Can I use my product while the ink tanks are not installed?
- Are other types of black ink available for my product?
- Can I use my product's ink packs and ink tanks with other Epson products?
- Can I wait to refill the ink tanks until they are completely empty?
- What is the capacity of the ink tanks?
- Can I reuse the chip unit that's on an ink pack?
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Select the questions to view the answers
Select the questions to view the answers
- My print job disappears from the Windows print queue and does not print. What should I do?
- Does my product come with an Epson printer driver?
- Where are the ICC profiles for my printer located in OS X?
- Which interfaces does my product support?
- Can I set the date and time on my product?
- How do I manually install the Epson ICC profiles on my Mac?
- Which software comes with my product?
- Where can I get the Communication Driver, utilities, or the firmware software for my product?
- How do I save my printer driver presets so I can restore them after I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine the version of my Mac printer driver?
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User's Guide
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PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Ink and Chip Replacement Guide
PDF
This document provides step-by-step instructions on replacing the Ink and Chip Unit for this product.
Network Guide
PDF
This document contains information about using this product on a network.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Product Specifications
PDF
This document provides technical specifications for this product.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Warranty and Notices
PDF
This document describes Epson's limited warranty for this product. This document contains safety information, compliance statements, and your Epson America, Inc. Limited Warranty (warranty valid in Latin America).
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