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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Specifications
- Wireless or Wired Connection
- Other
- Which user replaceable parts and accessories are available for my product?
- Which ink cartridge sizes are available for my product?
- When should I clean the area around the caps?
- My prints are scuffed or smeared. What should I do?
- What security measures does Epson recommend for its network products?
- The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?
- The product does not appear in the Mac printer window over a wireless connection. What should I do?
- The product won't connect to my wireless network. What should I do?
- How do I clean the roll paper feeder?
- How do I change the language used on the LCD screen?
- I can tell some ink is still in the ink cartridge. Why does my printer show that the cartridge is expended?
- Which ink cartridge sizes are available for my product?
- What is the smallest ink drop size my product will produce?
- Do I need to select the type of black ink to use for the different paper types?
- I see horizontal or vertical lines in my printout. What should I do?
- The colors on my printouts do not match the colors on my computer monitor. What should I do?
- The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?
- My prints are scuffed or smeared. What should I do?
- Who do I contact for software support?
- My print job disappears from the Windows print queue but does not print. What should I do?
- How do I determine my printer driver version on my Mac?
- How do I print a nozzle check pattern?
- Does my product come with an Epson printer driver?
- Which connection types does the product support?
- How do I manually assign a static IP address to my product?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about using and configuring your products network settings.
Learn more about Epson’s remote monitoring system for professional printers.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-1305
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Mail :
3131 Katella Ave.
Los Alamitos, CA 90720