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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- The image from my computer appears stretched when it's projected. What should I do?
- When should I replace the projection lamp?
- The message Not Supported is displayed. What should I do?
- I see static or noise in the image. What should I do?
- What accessories are available for my product?
- How do I select the image source?
- Can I use the remote control to click through slideshow-style presentations?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present image or movie files from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson EasyMP Network Projection software doesn't find my product. What should I do?
- My product is connected to my Mac with a USB cable, but nothing is projecting on the screen. What is wrong?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- How can I connect my Tablet to my product?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I can't play movies from my computer on my product. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- Can I use the USB Type B port for both the USB display feature and remote mouse operation at the same time?
- The Page Up or Page Down buttons do not work on the remote control when I use the USB Display feature. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What is the EasyMP Monitor software?
- Is the USB Display feature supported on a Mac?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- How do I install the USB Display on my product?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Can my product access any other network resources?
- Does my product have horizontal or vertical lens shift?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the maximum recommended USB cable length I can use to connect my product?
- Is my product compatible with the ELPDC06 Document Camera?
- What is the recommended length for VGA cables?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information on how to use the Message Broadcasting plug-in with the EMP Monitor.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains projector and mount dimensional drawings in PDF format.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains information about using the network interface on a network.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick setup instructions for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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