- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- The time changes suddenly on my product or the time is incorrect. What should I do?
- Which browsers support RUNSENSE View?
- How long does my product take to locate my position?
- What types of activity can my product measure?
- How long can I use my product before I need to charge it?
- Can I use my product while riding a bike?
- Can I add workouts that were not measured by my product to RUNSENSE View?
- Can I use the optional heart rate chest strap to measure my heart rate while swimming?
- How do I know the Track Activity function is on?
- Can I upload workouts from RUNSENSE View to a linked app without using Epson Run Connect?
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- The product isn't charging when I place it in the charging cradle. What should I do?
- Can I use the SF-810's charging cradle to charge other Runsense products?
- Why is nothing displayed on my product's screen?
- How do I check how much charge is left on the battery?
- How long can I use my product before I need to charge it?
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- Can I use my product for GPS navigation?
- Why is it recommended to wait outside for at least 15 minutes after completing GPS positioning the first time?
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What does the
icon that appears during GPS positioning indicate?
- How long does my product take to locate my position?
- What is the Indoor option?
- It's difficult to receive a GPS signal or the signal is interrupted often when I perform GPS positioning. What should I do?
- Will the stride sensor still work if my product cannot receive a GPS signal?
- Why can't I see a map of my workout route in RUNSENSE View?
- Can my product measure indoor activity?
- Can I check how many satellites from which my product is receiving GPS signals?
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- Is a cadence sensor available for use with my product?
- What is pitch, and how is average pitch calculated?
- What happens when my product's memory is full?
- What is the stride sensor?
- How does my product determine the averages of my measurable activity?
- How does my product measure altitude?
- Can I use the optional heart rate chest strap to measure my heart rate while swimming?
- How do I know the Track Activity function is on?
- Can I check my current activity while the Track Activity function is still on?
- What is the Track Activity function?
- How do I check my activity history recorded by the Track Activity function?
- How does my product calculate the calories I've burned?
- What types of activity can my product measure?
- Can my product count my steps?
- How do I enable the stride sensor?
- How much measurement data can my product store?
- Can I measure split times and lap times simultaneously?
- The product displays an inaccurate heart rate or loses communication with the optional heart rate chest strap. What should I do?
- Why does my product stop measuring my activity when I stop moving?
- The product is recording the wrong date for my workouts. What should I do?
- Will my product measure my activity on a stationary bike?
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- How long does my product's initialization process take?
- Does my product have a replaceable battery?
- Which devices can I use with the Epson heart rate chest strap?
- How do I link my RUNSENSE View account to an app?
- How do I delete a workout from RUNSENSE View?
- Can I back up my workouts before deleting them?
- How do I share a workout?
- How do I stop sharing a workout?
- Can I upload workouts from RUNSENSE View to a linked app without using Epson Run Connect?
- How do I share workouts in a linked app as I upload them to the app and RUNSENSE View?
- Which heart rate chest straps can I use with my product?
- How do I stop automatically uploading workouts from RUNSENSE View to a linked app?
- Can I wear my product while swimming?
- How do I upload workouts from my product to RUNSENSE View?
- My product is not working properly. What should I do?
- How do I restore my product's default settings?
- Can I use my product while riding a bike?
Select the questions to view the answers
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- Can I adjust the volume level?
- Can I turn off the button sounds?
- I have moved to a different time zone. How do I adjust the time on my product?
- The time changes suddenly on my product or the time is incorrect. What should I do?
- How do I set the time on my product?
- Can I adjust the contrast of the screen?
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- Which apps can I link to my RUNSENSE View account?
- What happens when I link my RUNSENSE View account to another app?
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What is the
icon on the Workout Details page for?
- Can I add workouts that were not measured by my product to RUNSENSE View?
- Why are the apps on the Linked App List separated into two sections?
- Can I export my workout in a file that can be used in a variety of software programs?
- How do I import a workout that is backed up on my computer to RUNSENSE View?
- How do I access RUNSENSE View?
- Which social networking services can I share workouts on?
- What is a workout?
- How do I delete my RUNSENSE View account?
- What is an Epson Sensing ID?
- How do I create a RUNSENSE View account?
- Which browsers support RUNSENSE View?
- How do I know which workouts are being shared?
- How many workouts can I upload to RUNSENSE View?
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- What is my product's operating temperature?
- Which AC adapter should I use to charge my product?
- How does the optional heart rate chest strap communicate with my product?
- What type of battery does the optional heart rate chest strap use?
- How long is the optional heart rate chest strap's battery life?
- How far away can the optional heart rate chest strap be from my product and still communicate with it?
- How long is the battery life of my product?
- Is my product water-resistant?
- What type of battery does my product use?
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