Slack Printing Support

Using Slack Printing with Your Epson Product


Before you start, make sure your product is connected to the internet with a wireless or Ethernet connection as described on the Start Here sheet for your product.

  1. Make sure your printer is linked to your Epson Connect account. Do one of the following:

    • If your printer is already linked to an Epson Connect account, make sure you know your printer’s email address and go to step 2.
    • Click here to set up Epson Connect via your printer’s control panel.
    • Click here to set up Epson Connect via a Windows/Mac utility.
    • Click here to set up Epson Connect via a web browser.
       
  2. Follow the instructions to set up and use Slack Printing on your device:

Setting Up Slack Printing (iOS)

  1. Open the Slack app on your device.
     
  2. Select the icon in the upper left corner to open the Workspace menu.

    Slack Printing for iOS workspace select window with PS selected
     
  3. Select the workspace to which you want to add the Epson Printer bot.

    Slack Printing for iOS menu with Product Support selected
     
  4. Select the channel to which you want to add the Epson Printer bot.

    Slack Printing for iOS channel select window with #general selected  

    Note: If you want to use the Epson Printer bot in multiple channels in your workspace, you must manually add the bot to each additional channel.
     
  5.  Select the icon in the upper left corner to re-open the Workspace menu.

    Slack Printing for iOS workspace select window with PS selected
     
  6. Select Preferences.

    Slack Printing for iOS menu with Preferences button selected
     
  7. Select Apps & Integrations.

    slack printing men with Apps and Integrations option selected
     
  8. Enter Epson Printer in the search field, then select the Epson Printer option.

    slack printing search results with Epson Printer selected
     
  9. Select Add to Slack.

    slack printing window with add to slack button selected

    Note: If you see a prompt to enter your Slack credentials, follow the on-screen prompts to do so then select Add to Slack.
     
  10. Select Add to Slack again.

    slack printing epson printer window with add to slack button selected
     
  11. Select Allow.

    slack printing permission window with AlLow selected
     
  12. Select Done.

    slack printing registration window with Done button selected
     
  13. Return to the channel in which you’ve added the product, then open the Workspace menu and select Epson Printer.

    slack printing black menu window with epson_printer selected
     
  14. Select Confirm.

    slack printing black invitation window with confirm button selected
     
  15. Select I already have the email address.

    black epson printer slack printing window with I already have the email address button selected
     
  16. Select Set the email address.

    black slack printing window with set the email address button selected
     
  17. Enter your printer’s email address in the Printer Email Address field.

    slack printing registration window with blank printer email address field
     
  18. Enter a name for your printer in the Printer Name field.

    Note: To allow everyone who is part of the workspace to print to your product, select Share the printer in the workspace.
     
  19. Select Register.

    A confirmation message appears:

    slack printing registration confirmation window
     
  20. Select Done in the upper left corner to complete setup.

Printing a Photo (iOS)


You can send up to 10 JPEG or PNG photos for a total of 20 MB per message.

  1. While in a channel with the Epson Printer bot, open the Workspace menu and select Epson Printer.


     
  2. Select the photo icon at the bottom of the screen.


     
  3. Do one of the following:

    • Select a photo from the recent images shown.


       
    • Select the camera icon to take a new photo and attach it to the message.
       
    • Select the gallery icon to find other photos on your device and attach them to the message.
       
  4. Select the send button.


     
  5. Do one of the following:



    • Select Print to print your photo(s) with the default settings.
       
    • Select Printing Setting to modify the print settings. When you’re finished, select Print.

Printing a Document (iOS)


You can send documents in the following file types to the Epson Printer bot:

  • Word (.doc, .docx)
  • Excel (.xls, .xlsx)
  • PowerPoint (.ppt, .pptx)
  • PDF

You can attach up to 10 documents (for a total of 20 MB) per message.

  1. While in a channel with the Epson Printer bot, open the Workspace menu and select Epson Printer.

    black slack printing window with Epson Printer button selected
     
  2. Select the document icon at the bottom of the screen or select the + icon, depending on the available options.

    black slack printing window with document icon selected
     
  3. Do one of the following:

    • Select a document from the recent files shown:

      black slack printing window with a document selected
       
    • Select Add a file to find other files on your device and attach them to the message.
       
  4. Select the send button.

    black slack printing window with send icon selected
     
  5. Do one of the following:

    black slack printing window with print and printing setting buttons selected

    • Select Print to print your document(s) with the default settings.
       
    • Select Printing Setting to modify the print settings. When you're finished, select Print.

Setting Up Slack Printing (Android)

  1. Open the Slack app on your device.
     
  2. Select the icon in the upper left corner to open the Workspace menu.

    black slack printing window with Product Support button selected
     
  3. Select the workspace to which you want to add the Epson Printer bot.

    black product support menu with P.S. button selected
     
  4. Select the channel in which you want to add the Epson Printer bot.

    black slack product suppot window with general channel selected

    Note: If you want to use the Epson Printer bot in multiple channels in your workspace, you must manually add the bot to each additional channel.
     
  5. Select the information icon.

    black slack window with information icon in upper right corner selected
     
  6. Select Apps.

    black slack printing window with Apps button selected
     
  7. Select the button.
     
  8. Select Visit App Directory.

    black slack printing window with robot head and visit app directory button selected
     
  9. Select the search box, type Epson Printer, and select the Epson Printer print bot when it appears.

    black slack printing search box with epson printer search result selected
     
  10. Select Add to Slack.

    black slack printing window with epson icon and add to slack button selected

    Note: If you see a prompt to enter your Slack credentials, follow the on-screen prompts to do so then select Add to Slack.
     
  11. Select Add to Slack again.

    black window with epson icon and slack printing icon and add to slack button selected
     
  12. Select Allow.

    black slack printing window with allow button selected

    When you see the confirmation screen below, return to the channel.

    black confirmation window with epson and slack icons
     
  13. Open the channel menu and select epson_printer.

    black channel menu window with epson_printer selected
     
  14. Select Confirm.

    black window with epson_printer and confirm button selected
     
  15. Select I already have the email address.

    black slack window with I already have the email address button selected
     
  16. Select Set the email address.

    black window with set the email address button selected
     
  17. Enter your printer’s email address and a name for your printer, then select any other options as necessary. When you're finished, select Register.

    black registration window with empty Printer Email Address field

    Note
    : If you want to allow all workspace users to use the printer, select Share the printer in the workspace.

    A confirmation message appears.
     
  18. Select the X in the upper left corner to return to the main screen and complete setup.

    black register printer window with confirmation message

Printing a Photo (Android)


You can send up to 10 JPEG or PNG photos for a total of 20 MB per message.

  1. While in a channel with the Epson Printer bot, open the Workspace menu and select epson_printer.

    black slack printing window with epson_printer selected
     
  2. Select the camera icon at the bottom of the screen.

    black slack printing window with camera icon selected

    Note: You may need to select the + icon before selecting the camera icon.
     
  3. Do one of the following:

    • Select a photo from the recent images shown.

      black window with picture of epson printer selected
       
    • Select the camera icon camera icon to take a new photo and attach it to the message.
       
    • Select the gallery icon image icon to find other photos on your device and attach them to the message.
       
  4. Select the send button.

    black window with small image of epson printer with an x in the corner
     
  5. Do one of the following:

    black slack printing window with print and printing setting buttons selected

    • Select Print to print your photo(s) with the default settings.
       
    • Select Printing Setting to modify the print settings. When you’re finished, select Print.

 

Printing a Document (Android)

You can send documents in the following file types to the Epson Printer bot:

    • Word (.doc, .docx)
    • Excel (.xls, .xlsx)
    • PowerPoint (.ppt, .pptx)
    • PDF

You can attach up to 10 documents for a total of 20 MB per message.

  1. While in a channel with the Epson Printer bot, open the Workspace menu and select epson_printer.

    black slack printing window with epson_printer selected
     
  2. Select the document icon document icon at the bottom of the screen.

    Note: You may need to select the + icon before selecting the document icon.
     
  3. Do one of the following:

    • Select a document from the recent files shown.

      black window showing recent files with a pdf selected
       
    • Select the gallery icon image icon to find other documents on your device and attach them to the message.
       
  4. Select the send button.

    black slack printing window with send icon selected
     
  5. Do one of the following:

    black window with print and printing setting buttons selected
     
    • Select Print to print your document(s) with the default settings.
       
    • Select Printing Setting to modify the print settings. When you’re finished, select Print.

Setting Up Slack Printing (Windows/Mac)

  1. Open the Slack app on your computer or visit your Slack Workspace in your browser.
     
  2. Select your Workspace from the dropdown in the left column.

    purple slack printing window with product support button selected

    Note: If you want to use the Epson Printer bot in multiple Workspaces, you must manually add the bot to each additional Workspace.
     
  3. Select the + icon next to Apps in the left column.

    purple window with plus sign button selected
     
  4. Select the search box, type Epson Printer, and select Add when the Epson Printer bot appears.

    black printing search window with add button selected on epson printer search result
     
  5. Select Add to Slack.

    slack printing window with epson icon and add to slack button selected
     
  6. Select Add to Slack again.

    window with epson icon and slack printing icon and add to slack button selected
     
  7. Select Allow.

    access permission window with allow button selected

    When you see the confirmation screen, return to your Workspace.
     
  8. Select epson_printer from the Apps section in the left column.

    purple window with epson_printer selected
     
  9. Select Confirm.

    confirmation window with confirm button selected  
     
  10. Select I already have an email address.

    printer registration button with I already have the email address button selected
     
  11. Select Set the email address.

    window with set the email address button selected
     
  12. Enter your printer’s email address and a name for your printer, then select any other options as necessary. When you’re finished, select Register.

    register window with empty printer email address field

    Note
    : If you want to allow all workspace users to use the printer, select Share the printer in the workspace.

    When you see the confirmation screen, return to your Workspace.

Printing a File (Windows/Mac)


You can send documents in the following file types to the Epson Printer bot:

  • Word (.doc, .docx)
  • Excel (.xls, .xlsx)
  • PowerPoint (.ppt, .pptx)
  • PDF
  • JPEG
  • PNG

You can attach up to 10 files for a total of 20 MB per message.

  1. While in a channel with the Epson Printer bot, open the Workspace menu and select epson_printer.

    small purple window with words epson printer selected
     
  2. Select the attachment icon attachment icon of paper clip at the bottom of the screen.
     
  3. Select Add a file from… Your computer and select the files that you want to print.

    computer window with a red box around the words My Computer
     
  4. When you’ve finished attaching your files, select the send button.

    computer window with picture of printer and highlighted send button
     
  5. Do one of the following:

    epson printer window with print and printing settings buttons

    • Select Print to print your document with the default settings.
       
    • Select Printing Setting to modify the print settings. When you’re finished, select Print.