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Product Support
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- The scanner does not turn on or turns off unexpectedly. What should I do?
- My original jammed in my product. What should I do?
- Which user replaceable parts or accessories are available for my product?
- The product is not correctly recognizing characters when using the OCR function. What should I do?
- Only part of my document scans. What should I do?
- I'm having paper feed problems. What should I do?
- How do I scan thick or special paper?
- What do my product's lights indicate?
- I see lines through all my scanned images. What should I do?
- How do I load originals in the input tray?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains notices for this product.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains a list of the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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