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- How do I scan thick or special paper?
- How do I load plastic cards in the input tray?
- How should I clean the inside of my product?
- Does Epson make drivers for Linux?
- The scanner doesn't work properly when I press the start button. What should I do?
- The product is not converting characters to editable text (OCR). What should I do?
- How do I reset the product's roller counter?
- Scanning is slow. What should I do?
- Only part of my document scans. What should I do?
- How do I load originals in the input tray?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- The product is not converting characters to editable text (OCR). What should I do?
- Only part of my document scans. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I scan to a SharePoint server or cloud service?
- The scanner doesn't work properly when I press the start button. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan thick or special paper?
- Scanning is slow. What should I do?
- How do I scan using my product's control panel?
- I can't start Epson Scan 2. What should I do?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan a document so I can edit the text in word processing software?
- Who do I contact for software support?
- Is my product compatible with the Epson Network Interface Unit?
- What is a job in Document Capture Pro or Document Capture?
- Does Epson make drivers for Linux?
- How do I uninstall the product software?
- My computer does not recognize the product when I use a USB connection to set up the product. What should I do?
- How do I use my product's control panel to automatically send an email of a scanned file?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
- How should I transport or store my product?
- What do my product's lights indicate?
- How do I load plastic cards in the input tray?
- Which user replaceable parts or accessories are available for my product?
- The scanner does not turn on or turns off unexpectedly. What should I do?
- The product does not turn on. What should I do?
- When should I use the optional carrier sheet?
- Does my product have a security slot?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document provides complementary or late-breaking information to supplement your product documentation.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4300
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720