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Select the questions to view the answers
- How can I use Optical Character Recognition to scan text that I can edit?
- The colors in my negative are wrong when I scan. What should I do?
- What resolution should I choose when scanning?
- What resolution should I scan at for the best print quality?
- Can I scan transparencies with my product?
- Is my scanner Kofax VRS certified? If so, what version of the software do I need?
- I see the message Cannot find film when I scan film. What should I do?
- I see the message Image size is too large. What should I do?
- Where can I get replacement parts or a service manual?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
User Manual
PDF
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Product Support Bulletin(s)
PDF
This document contains information such as tips for using the product or common questions and answers.
Technical Brief (Scanners)
PDF
This document provides easy-to-digest technical information covering topics such as: Image quality, performance, and flexibility of EPSON scanners.
User Manual - TWAIN 32
PDF
This document describes the installation and usage of the TWAIN 32-bit scanner driver. Specific to the Microsoft Windows operating environment.
User Manual - Transparency Unit
PDF
This document contains information regarding unpacking, setting up and using the optional Transparency Unit.
User Setup Information - What You Should Know Before Scanning
PDF
This document contains information pertaining to scanning including scanner technologies, how scanners work, information on interpolation, how to choose the right Epson scanner, etc.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
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Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
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